Difference between revisions of "IMarine Data E-Infrastructure Deployment and Operation: Procedures"
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The following Roles are also defined, in order to apply the procedures listed above: | The following Roles are also defined, in order to apply the procedures listed above: | ||
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| + | * '''[[WP5 Role Site Manager|Site Manager]]:''' the responsible for the resources provided by each site of the infrastructure; | ||
| + | * '''[[WP5 Role Infrastructure Manager|Infrastructure Manager]]:''' the coordinator of the infrastructure; | ||
| + | * '''[[WP5 Role Support Team|Support Team]]:''' the group of people responsible for the resolution of production support tickets. | ||
Revision as of 11:02, 6 December 2011
The management and operation of the data e-infrastructure in based on a set of procedures:
- Deployment: the procedure to manage the installation and upgrade of the infrastructure nodes
- Certification: the procedure to verify if all nodes of the infrastructure are certified
- Downtime: the procedure to declare downtimes at infrastructure, VOVirtual Organization;, VREVirtual Research Environment., or site level
- Accounting: the procedure to define the official infrastructure accounting tools
- Monitoring: the procedure to define the official infrastructure monitoring tools
- Incident Management: the procedure to manage the creation and resolution of production support tickets
The following Roles are also defined, in order to apply the procedures listed above:
- Site Manager: the responsible for the resources provided by each site of the infrastructure;
- Infrastructure Manager: the coordinator of the infrastructure;
- Support Team: the group of people responsible for the resolution of production support tickets.
