IMarine Data E-Infrastructure Deployment and Operation: Procedures

The management and operation of the data e-infrastructure in based on a set of procedures:

• Deployment: the procedure to manage the installation and upgrade of the infrastructure resources
• Certification: the procedure to verify if all nodes of the infrastructure are certified
• Downtime Declaration: the procedure to declare downtimes at infrastructure, VOVirtual Organization;, VREVirtual Research Environment., or site level
• Accounting: the procedure to define the official infrastructure accounting tools
• Monitoring: the procedure to define the official infrastructure monitoring tools
• Incident Management: the procedure to manage the creation and resolution of production support tickets

The following Roles are also defined, in order to apply the procedures listed above:

• Site Manager: the responsible for the resources provided by each site of the infrastructure;
• Infrastructure Manager: the coordinator of the infrastructure;
• Support Team: the group of people responsible for the resolution of production support tickets.